At Tonya Burns Pediatric Consulting, we embrace the differences that all dental offices face. Even with the same number of operatories, team members, and patients, two practices will never be the same. Our philosophy of Empowering Dental Practices for Success is maintained in every practice we work with. We have program packages to fit everyone's needs. We have partners that we work with to help us with KPI’s (Key Practice Indicators) and Management Details. They are included for every client we work with. Let us show you how we can work together for maximum results in your practice.
What is a Consultant
A Consultant is the person that sets the plan with you, for your office. We are proactive in everything we do and teach and working with you proactively is at the top of our priority. It doesn’t matter what we want, its about what you want. Your Consultant will be consistent throughout your relationship, in most cases.
On-Site Consulting Programs: Success starts with training in a team’s own environment. Tonya will work monthly or every other month in your practice, to maximize results in growth, efficiencies and achieving the Dentist’s overall goals. Tonya will build trust with the team and firing is never on our agenda. Our results are achieved by empowering your team and teaching the Dentist or Office Manager how to manage everything effectively.
Virtual Consulting Programs: We are proud to have changed with the times and are now offering Virtual Consulting and Coaching. We work with you monthly on team meetings and growth plans, training sessions along with KPI monitoring via phone or web. We utilize all skills to get you maximum results, while empowering your team for success. Welcome to the world of Virtual Consulting!
Dental Accounts Receivable Management: We have a centralized billing office to support practices across the US. We offer support in Sending and Tracking Dental Claims, Posting Insurance Payments, Sending Statements, Billing Questions and so much more. We do not set any length of time that an office has to work with us. For short term solutions or long term relationships, we are here to be a part of your team!
Patient (Parent) Experience Program: Have you ever wondered what your team says on the phone? Do you have VoIP, but no time to listen to calls? We are here to listen to your team and help enhance what they say on the phone. No scripts, but situational teaching. When you team is communicating with your patients at the highest level, your patients will rave about you and send referrals to your office.